SageCover

To run your business successfully, it is essential to get the right advice at the right time.

SageCover provides the solutions to all your accounts questions and provides advice whenever you need it. Our team of qualified experts is on hand to make sure you can concentrate your time where it matters most - on your business.

Telephone and e-mail support:

Sage Instant Accounts software is designed to be easy to use. But experience has shown that almost all customers have questions from time to time. This is when access to over 280 Sage advisers becomes invaluable.

SageCover members simply call a local rate number to speak directly to accounts software experts.

To make things even easier, you can e-mail us with your questions and we'll reply by the end of the next working day.

Software and network support:

The network functionality for those using Instant Accounts Plus, means that you can have two people using the program at the same time.

So even if you are an experienced Sage accounts user, you may need assistance with the networking of your software. Again, Sage advisers can help you with this, ensuring you get most from your new accounts program.

Help with Accounts:

You never know when your company will encounter a new accounts situation, and require guidance on how to handle it. A quick call to a Sage expert could save hours of misguided work!

From basic accounts principles to more complicated tasks such as VAT returns, bank reconciliation's, month end and financial year end routines - our adviser can offer assistance with the lot in language that you will understand.

24 hour support:

At any time of the day or night you can access useful information about your Sage software and how to run your business by visiting the 'SageCover Members' Only' area of our website at http://www.sage.com/

It includes 'How To' fact sheets covering hundreds of accounts areas such as error corrections, VAT and bank reconciliation and effective data back up procedures. There are also step by step guides, useful downloads, extra report templates and stationery layouts, and much more.

Additionally, you can use our automated e-mail service to get answers to frequently asked questions sent directly to your e-mail address.

Advice for running a successful business:

SageCover members have access to a range of business guides called Directors' Briefings that cover more than 100 topics like Contracts of Employment, Valuing a Business, Managing Your Cash Flow and Writing a Business Plan. You can download Directors Briefings from the SageCover Members Only area of the website as frequently as you like.

As part of SageCover you will also receive the quarterly magazine, Solutions which contains business advice, information on software developments and technical tips for your software.

You can also subscribe to monthly SageCover e-news letters that cover topics of interest relevant to you and your business.